Reservation terms

CANCELLATION POLICY valid for the Period (from 01/12/2021 onwards)

- We accept reservations only with a deposit*, due at the time of booking, it will be the guarantee of a real desire to stay.

We ask for 30% of the total amount of the reservation upon confirmation. 

From confirmation to 30 days before arrival date, loss of deposit. 

From 29 days to the day of arrival, loss of the entire amount of the reservation. 


ATTENTION!

- In the case of cancellations with proven limitations resulting from COVID19***until the day of arrival 

we guarantee the validity of the deposit with a voucher equal to the amount paid to be used within 1 year for a new reservation at our flats (made directly and not through O.T.A. channels). 

* Deposit: 30% of the total amount of the stay, taken at the moment of the booking confirmation by credit card or paid by bank transfer by the client 

**voucher equal to the amount paid to be used within 1 year for a new reservation at our flats (made directly and not through O.T.A. channels). 

***Cases provided for and understood as limitations by COVID19: 

- Positivity to the COVID19 test of the participants (certified by the appropriate body) 

- Total closure of countries or states of residence of participants

- Total closure of the Italian state or Lombardy region 

- Mandatory quarantine of participants (certified by relevant authority)